Frequently Asked Questions

Q: What happens to my OEM Warranty when I use IPT Batteries?

A: The short answer: it stays in force.

Impact Power Technologies (IPT) land mobile battery customers tell us that OEM sales reps have sometimes advised them that using a non-OEM replacement battery like IPT’s “voids the land mobile radio warranty.” Such a claim is absolutely NOT true. In fact, tying a radio or other warranty to a battery is, quite simply, against the law.

In US antitrust law – the Sherman Act, for example – some arrangements or restrictions have been ruled by the courts to be “per se” or automatically illegal. This is one of those restrictions. Forcing you to buy an OEM battery by tying a radio warranty to a battery purchase is one of the few practices determined by the US Supreme Court to be illegal “per se” under the Sherman Antitrust Act.

Q. What’s the difference between Lithium Ion and Lithium Polymer?

A: Virtually everything.

Both Lithium Ion and Lithium Polymer batteries use a carbon anode and a lithium cobalt oxide cathode. They each may have a similarly rated capacity of, say, 4000 mAH (as in IPT batteries). But the similarities end there.

They key differences between Lithium Ion and Lithium Polymer batteries include run time and cycle life. Lithium Polymer provides 3 to 4x longer run time and 3x the cycle life of Lithium Ion batteries. Lithium Ion batteries typically start with up to 12 hours of talk time, but with use are quickly reduced to 8 hours or less. IPT Lithium Polymer batteries have guaranteed run times of 24 and 27 hours – and our customers report more than 35+ hours of talk time.

Lithium Ion batteries have a published cycle life of 300-400 cycles. IPT Lithium Polymer batteries provide 900 cycles. Guaranteed. Plus IPT Lithium Polymer batteries are priced similar to OEM Lithium Ion batteries, creating an extraordinary customer value proposition.

For the many additional details that separate the two technologies, don’t hesitate to call us at 1-772-210-2286.

Q: What is the IPT Warranty?

A: Read full warranty here.

IPT’s Warranty states that batteries from Impact Power Technologies (IPT) are guaranteed to meet or exceed the original equipment manufacturer’s specifications for form, fit and function. Each battery is guaranteed to be free from defects in materials and workmanship, and will maintain a minimum of its rated capacity for a specified period from date of shipment, under normal use and service.

Q: What if something happens and my IPT battery DOES damage my radio?

A: You're covered by IPT.

IPT Lithium Polymer batteries are covered by the strongest warranty in the industry. Of course, it covers the battery itself. It also provides you with the peace of mind that – in the unlikely event that any damage was caused by our LiP battery – we will repair or replace the device damaged in any way as a result of using an IPT battery.

Q: What kind of portable power solutions does IPT sell?

A. IPT specializes in providing the longest lasting, highest value portable power solutions in the industry. We offer the portable power products, systems and accessories that our customers need – whatever those needs may be.

We sell not only our proprietary Lithium Polymer solutions, but also provide batteries and solutions of every chemistry that meet or exceed industry standards.

We offer long-life Lithium Ion batteries for portable bar code scanners and portable printers. We also offer Lead Acid batteries for UPS systems and a wide range of other applications, plus Nickel Cadmium and Nickel Metal Hydride batteries for various applications. We can also provide large quantities of Primary Cell Lithium and Alkaline batteries.

Finally, because our team includes design engineers, we can develop custom portable power solutions for clients with new or highly specialized applications. Contact our technical team at 772-210-2286 or email us about your custom requirements.


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